With the Build Agent (Trial) app, your instance will receive 100 free user interactions for 30 days at no additional charge, enabling you to explore the Build Agent features at no cost. If you exceed the limit of free interactions, you can either wait for your free interactions to reset after 30 days or install the paid Build Agent app on your instance to continue using its services.
Build Agent is an autonomous developer AI agent inside ServiceNow Studio and the ServiceNow IDE. It benefits customers by significantly accelerating application development on the ServiceNow platform. Build Agent automates many of the repetitive and time-consuming tasks that developers currently perform manually. This leads to:
1. Increased developer productivity.
2. Reduced development backlogs.
3. Faster time-to-market for new business applications.
4. A potential reduction in overall development costs.
Build Agent can help developers:
1. Create new global and scoped applications from scratch.
2. Edit existing global and scoped applications and metadata.
3. Debug code and automatically fix build errors.
4. Create, edit, and run automated tests (ATF).
5. Answer questions about ServiceNow development.
6. Write documentation for applications and code.
- New
- Upload files to Build Agent to provide context: images (PNG, JPEG, GIF, WEBP), documents (PDF, DOC, DOCX, XLS, XLSX), and text/code files (TS, JS, PY, JSON, MD, HTML, YAML, and more)
- View update sets created by Build Agent from within the chat panel. Each checkpoint includes a button that opens the relevant update set in a new tab.
- Connect Build Agent to external MCP servers in ServiceNow Studio. Previously, MCP server connectivity was only available in the ServiceNow IDE.
- Validate user interface output during app creation with the UI validation tool in Build Agent, now available in ServiceNow Studio.
- Use the Search retrieval tool to enable agents to fetch and present relevant information from configured data sources in response to user queries. Agents can surface knowledge articles, catalog items, and other indexed content directly within the agentic workflow, reducing the need for users to navigate to separate search interfaces.
- Changed
- New MCP integrations in ServiceNow Studio: Added support for many new connectors including Atlassian Rovo, DocuSign, Figma, GitHub, Linear, Miro, Prisma Postgres, and Zoom (Chat, Docs, Revenue Accelerator, Whiteboard)
ServiceNow IDE or ServiceNow Studio
Other Requirements:Must have Now Assist for Creator installed