0
2.0.0
Australia, Zurich, Yokohama Patch 3, Yokohama, Xanadu Patch 2, Xanadu Patch 1
Standalone Application
Service Level Objective (SLO) management is a crucial component of Site Reliability Engineering (SRE) that focuses on defining, monitoring, and maintaining the reliability and performance standards for services. Effective SLO management involves several other key components, including Service Level Indicators (SLIs) and error budgets.
- SLI signal aggregation
- Create duration and count-based service level objectives
- Calculate error budgets (EB)
- Error budget policies
- Error budget visualization
- Measure service reliability
New
- Added a dedicated reliability tasks table, extending the base task framework so operators and SREs can track and manage reliability improvement work.
- Added service level objective (SLO) tier classification (platinum, gold, silver, and bronze) to define service objectives based on business criticality.
- Added an slo_operator role with scoped access to view SLOs and their associated reliability tasks.
- Required plugins and products:
- Dependencies:
- Service Reliability Management (Global dependencies)
- Service Operations Workspace Service Reliability Management (SRM) Commons
- Service Operations Workspace Core
- Alert Rules Management
- Event Management Connectors
- Event Management Core
- Service Operations Workspace Alert Mngmt
- Service Operations Workspace Service Dashboard
- Service Operations Workspace UI Components
- Service Operations Workspace Integrations launchpad
- Service Operations Workspace Integrations launchpad UI