0
2.3.18
Australia Patch 1, Australia, Zurich, Yokohama, Xanadu Patch 4, Xanadu
Standalone Application
Foundation Data Sync for Consumers enables customers to request and receive foundational data from their providers without costly third-party integration. This version enables the structured, periodic sharing of data from consumer to provider instances. It ensures that providers have access to accurate, up-to-date foundational data from consumers, supporting better service delivery and operational alignment.
- Quickly request data from your connected providers: Consumers can receive and request pre-defined foundational data offerings from their providers with a built-in request mechanism.
- Ensure the data meets your Identification and Reconciliation Engine rules before accepting: Once requested, providers can send you a test sampling that can be tested against the IRE rules for your instance. If the data meets your standards you can then accept the subscription and start receiving the initial seed of data along with updates.
Improved capabilities
- Improve your connection experience, by syncing Knowledge Base articles between provider and consumer instances.
- Reduce data inconsistencies by maintaining sys IDs for CMDB data and dependent relationships through transform maps.
- Ensure CI functionality is preserved on the destination instance by choosing to automatically create CI dependency relationships when relationship data is received from the source.
- Improved compliance through restricted data sync from non production instances to production instances for CMDB tables.
- Required plugins and products
- Foundation Data Sync (com.sn_fds)
- Foundation Data Sync for Consumers (com.sn_fds_con)
- Dependencies:
- Service Exchange Base (com.sn_sb)
- Service Exchange for Consumers (com.sn_sb_con)
- Properties that need to be created or set to activate the content pack: N/A
- Affected business rules: N/A
- Affected script includes: N/A
- .jar files that need to get uploaded, if applicable: N/A