0
1.2.0
Australia Patch 3, Australia Patch 1, Zurich Patch 10, Zurich Patch 8, Zurich Patch 7
Generative AI
Agentic capabilities to support efficient resolution of purchase order exceptions.
Define PO Exception mitigation strategy: Now Assist helps buyers resolve purchase order exceptions faster by recommending alternative suppliers and updating the order plan to minimize delivery gaps.
Create PO Exceptions via mail: Automatically convert supplier emails that reference purchase order issues into PO Exception cases.
New:
The automatic conversion of supplier emails into PO exceptions workflow now supports:
- Additional languages, enabling better recognition of non-English supplier communications
- ERP purchase order IDs, allowing precise matching with purchase order data from enterprise resource planning systems
Required plugins:
- Now Assist for Platform (sn_genai_platform)
- Now Assist for FSC Common (com.snc.sn_fsc_genai)
- Purchase Order Management (sn_poem_core)