0
2.1.1
Australia, Zurich Patch 7, Zurich, Yokohama Patch 8, Yokohama
Content
The Content Pack for CMDB includes knowledge articles and class & attribute mappings for ServiceNow‑managed SGCs.
Comprehensive knowledge articles that help to resolve SGC issues.
Fixed
- Allow specific CI Classes to be excluded from Service Graph Connector recommendations. For example cmdb_ci_ot to be excluded for Hardware Asset Management use cases
- Updated logic to retrieve Service Graph Connector recommendations only if mappings exist to the specific CI Class, not to its base classes
Dependencies
- Knowledge Management Advanced plugin (com.snc.knowledge_advanced)
- Knowledge Management Core plugin (com.glideapp.knowledge)