0
9.0.5
Australia Patch 3, Australia, Zurich Patch 10, Zurich Patch 7, Zurich Patch 4, Zurich, Yokohama Patch 11, Yokohama Patch 3, Yokohama, Xanadu Patch 9, Xanadu Patch 6, Xanadu Patch 3, Xanadu
Standalone Application
The AI Search Admin Console is designed to enhance the user experience in setting up and configuring all AI search functionalities. With an intuitive and user-friendly interface, this console streamlines the setup process for both standard AI Search and Now Assist in AI Search, allowing administrators to seamlessly integrate advanced AI capabilities into their search systems.
The AI Search Admin Console provides all tooling necessary for the self-guided setup and maintenance of your bespoke applications, such that your focus can remain on your strategic and tactical administrative work on the platform.
Features/Capabilities:
- Pre-built AI Search configurations for Service Portal, Now Mobile, Virtual Agent, and more
- Guided setup to turn on Now Assist Genius Results
- Provides contextual navigation to the various configuration settings pages
- Surfaces PA indicators for monitoring once app is installed and configured
- Provides guidance and helpful resources
- New
- Added support for auto-enabling hybrid search using the hybrid search attribute, with status visibility surfaced on the AI Search Admin Console home page.
- Added buttons and links to open the Now Assist Panel (NAP) for agentic search configuration directly from the Admin Console.
- Integrated the Search Status Page into the AI Search Admin Console for centralized visibility into search health.
- Embedded Clear Indexing Status functionality within the Admin Console.
- Added support for multi-modal captioning per indexed source, configurable through the Knowledge table advanced configuration settings.
- Added the ability to enable or disable multi-modal search (MMS) via search properties.
- Updated AI skills to use the latest available models.
- Migrated AI skills from GAIC to Mosaic, including an impact study for out-of-the-box skill migration.
- Fixed
- Fixed a permissions error ("You do not have permissions to edit assistants in this domain.") that appeared when creating assistants from the AI Search Admin Console.
- Security fixes.
- Resolved multiple hard-coded strings as part of an internationalization review to improve localization support.
- Fixed an issue where table retry was unavailable due to Virtual Agent topics not being published.
- Fixed an issue where AI Search Internal Agent observations were not being correctly handled for the Now LLM Model integration.
- Fixed an issue preventing child tables in non-global scope from being added to an indexed source.
- Fixed accessibility issues on the AI Search Admin Console App Configuration main page.
- Fixed an issue where the AI Search Adoption Blueprints page was inaccessible to admin users in maint-only mode.
- AP3
- ZP10
- Advanced AI Search Management Tools should be installed for optimal experience