0
1.13.2
Zurich, Yokohama, Xanadu, Washington DC, Vancouver, Utah
The Service Graph Connector for Observability - Dynatrace imports the following types of data from Dynatrace to ServiceNow CMDB:
- Hosts
- Processes
- Services
- Applications
A Service Map is created using the relationship between various applications, application services, and infrastructure elements.
(Optional) This version also adds the ability to configure the ingestion of events through Event Management and automatically correlates events to the discovered CIs. As additional contentual enrichment information for the events, metrics and logs are also imported and associated with the events.
- Accurately classifies Dynatrace output into the appropriate CI classes: Application, Application Services, and Servers.
- Eliminates superfluous data that would otherwise clutter the Service Maps.
- Enriches events using log and metric data from Dynatrace.
Fixed
- Migrated Host, Application, Process, Process Group, Service, Custom Application, and Application Relationship from DataStreams to Flow Designer–based actions to handle API timeout.
- Updated scheduled import for Host, Application, Process, Process Group, Service, Custom Application, and Application Relationship to consume new data sources.
- Implemented try–catch handling in the DynatraceADMProcessor script for graceful error handling and controlled termination of erroneous process records.
- Added the flowDesignerTimeout connection property to configure and manage timeout behavior for Flow Designer REST API calls.
- Enhanced logging mechanisms to improve debugging and operational monitoring.
-
Required plugins and products
- Integration Commons for CMDB (from ServiceNow Store)
- CMDB CI Class Model (from ServiceNow Store)
- ITOM Discovery License
- IntegrationHub Data Stream Action
- Observability Commons - Only required for event ingestion. This dependency must be installed prior to installing this application. This app is hidden and can be found at the link in the Supporting Links section.