0
2.2.0
Australia Patch 5, Australia Patch 3, Australia Patch 1
Generative AI
Extends Data Center Network Automation Management with ServiceNow Agentic AI for data center infrastructure allocation. An autonomous, policy- and capacity-aware agent interprets free-text change requests, proposes valid rack and resource allocations, and surfaces them with full traceability inside the Network Inventory workspace.
- AI interpretation of free-text change requests into structured allocation parameters
- Autonomous, policy- and capacity-aware allocation agent with a full audit trail
- Policy management UI for DC planners (6 policy types, dry-run mode)
- Power, RU/space, and temperature validators that block invalid allocations
- Rack visualization with clickable change-request traceability
- Dedicated 4-stage "DC Infrastructure Allocation" change model
- Agent surfaced in the Network Inventory workspace via AIEL integration
Maintenance release — dependency updates only; no new customer-facing functionality in this version.
nowassist-for-platform-advanced— ServiceNow AI platform entitlement, Advanced tierapp-telco-gen-ai— Telco GenAI contentapp-nidcn-gen-ai— Network Inventory / DCN GenAI content