0
6.0.0
Australia, Zurich, Yokohama, Xanadu
Standalone Application
The Lead Management Data Model application includes all the tables required for storing and organizing the information related to leads or prospective customers.
Lead Management Data Model plugin includes the following tables for storing and organizing the information related to leads or prospective customers:
- Lead header
- Lead line items
- Lead needs
- Lead tasks
This release includes:
- CRM touchpoints and meetings support within the Lead record, aligning Lead Management with the broader CRM engagement model. Agents can now log, view, and schedule interactions directly from a lead without navigating away.
- Minor security enhancement and accessibility improvements.
- Required plugins and products
- Customer Service (com.sn_customerservice)
- Dependencies
- Sales Common (com.sn_l2c_sales_common)
- Lead to Cash Core (com.snc.l2c_core)
- Product Catalog Management Core (com.sn_prd_pm)
- Properties that need to be created or set to activate the content pack
- Affected business rules
- Affected script includes
- .jar files that need to get uploaded, if applicable