0
5.0.0
Australia Patch 2, Australia Patch 1, Australia, Zurich Patch 9, Zurich Patch 8, Zurich Patch 5, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 8, Yokohama Patch 6, Yokohama Patch 3, Xanadu Patch 9
Generative AI
Empower your vulnerability managers and analysts with AI agents in the Now Assist with Vulnerability Response application to revolutionize how they monitor and remediate your most critical vulnerabilities.
Use generative AI to help you with the following tasks:
- Security Exposure 360: Ask plain-language questions and get grounded answers about exposure across all types of security findings — for analysts, remediation owners, and security leaders alike
- Security Exposure Management (SEM) Important Insights: Surface AI-generated, high-impact insights directly in the SEM Findings view to help teams quickly prioritize remediation and notify affected groups.
- Natural language data queries: Ask questions in natural language to retrieve vulnerability and exposure data across legacy systems and Security Exposure Management.
- Agentic AI exposure assessment: Assess exposure to known and CISA-listed vulnerabilities, identify affected assets, understand business impact, and create watch topics.
- Smarter remediation guidance: Compare remediation options that are based on asset context and receive AI-recommended fixes to accelerate execution.
- Exception approvals with impact analysis: Approve or reject exception change requests with on-demand analysis of risk and business impact.
- Create custom API connectors (Security Posture Control): Create your own API connectors in the Security Posture Control workspace with the Connector builder framework module. Note: Security Posture Control and its supported applications are required for this generative AI feature.
New:
The Security Exposure 360 agentic workflow brings AI-powered exposure analysis to USEM. Users can now ask questions in plain language and get answers grounded in their own ServiceNow data — across all types of findings within USEM.
Required plugins and products:
- Now Assist for Platform v11.2.0
- Vulnerability Response v26.5.3
- Vulnerability Response Integration with CISA v1.5.1
- Vulnerability Solution Management v10.4.3
- Common AI Framework - 1.0.1
Note: If you want to use the SPC Setup Connector skill, you must install the Security Posture Control API Connectors application v2.0 to view and use the API connector framework the Security Posture Control workspace. The Security Posture Control API Connectors application that supports the skill is not automatically installed with Now Assist for Vulnerability Response. The Security Posture Control API Connectors and Security Posture Core applications are available in the ServiceNow Store.