0
1.0.2
Australia Patch 3, Australia Patch 1
Generative AI
Workplace Service Delivery - Advanced extends the ServiceNow® Workplace Service Delivery Foundation tier with Workplace Experience capabilities. Supporting employees, guests, and workplace teams with conversational experiences or agentic workflows, working side-by-side with them.
- All Workplace Service Delivery - Foundation features
- Manage Workplace Reservations & collaborations through a conversational experience that suggests employees the best day to be in office, based on when their collaborators are in.
- Manage Visitor Registrations through email, calendar invites and chat based agent, to minimize coordination work.
- Agent that support the automation of map updates to reduce time spent editing and updating pre set maps.
The release notes of the related plugins can be viewed on the respective plugin's release notes.
- Requires ServiceNow Australia release or later
- Required plugins:
- Now Assist for Workplace Service Delivery (WSD)
- AI Agents for Workplace Service Delivery
- Related Workplace Service Delivery plugins enabling the AI capabilities
- The System Admin (admin) role is required to install the application.