0
29.3.2
Australia Patch 3, Australia Patch 1, Australia, Zurich Patch 10, Zurich Patch 8, Zurich Patch 7, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 6, Yokohama Patch 3, Yokohama, Xanadu Patch 10, Xanadu Patch 6, Xanadu Patch 3, Xanadu
Standalone Application
Workflow Studio on the Now Platform offers low and no code solutions for building and managing automation. The playbook design environment (Process Automation Designer) in Workflow Studio offers a no code experience for building automated business processes. Build playbooks in a diagrammatic or visual task-style view. Build playbook experiences to guide users through every step required to complete their work.
- Build playbooks that can be triggered by record creation or update
- Organize playbook steps or activities into stages
- Configure playbook stages and activities to run sequentially or in parallel
- Leverage data flow to dynamically run or skip playbook stages or activities, providing a truly dynamic experience for agents and fulfillers
- Add UI Builder pages to playbook activities, enabling modern end user experiences
- Receive realtime feedback when a playbook is redundant or missing connectors
- Quickly undo or redo most recent changes while authoring a playbook
New:
- Playbook authors can add standalone AI skills, such as sentiment analysis, summarization, and content generation, as activities in a playbook without requiring full agentic orchestration.
- Playbook authors can generate an AI-generated summary of a playbook’s purpose, structure, and logic to better understand existing workflows withut additional documentation.
- Playbook users can select "Show Details" on an AI Agent activity card to inspect the steps executed and inputs provided during an agent run.
- Activity authors can configure a custom child agent within an activity to enable delegation to a specialized agent during playbook execution.
- Requires Australia patch 1 or greater