0
18.24.0
Australia, Zurich Patch 8, Zurich, Yokohama Patch 4, Yokohama, Xanadu Patch 4
Standalone Application
The Tag-Based Alert Clustering Engine app is a zero-code solution that simplifies alert grouping and performs alert correlation without requiring a CMDB, model training, or fine-tuning. Its tag-based clustering capability enables immediate alert grouping upon activation and operates in parallel with existing ServiceNow alert correlation algorithms.
The Tag-Based Alert Clustering Engine app enables the Event Management admin to define meaningful tags sourced from alerts and CI information. The admin can specify whether the tags should use exact matching or fuzzy logic (text similarity), allowing the system to automatically cluster related alerts within a configurable time window—without relying on topology information or extended learning cycles.
- New
- Poactive grouping recommendations are now accessible on the Alert Automation > Group page.
Our advanced AI-driven data science model generates these insightful recommendations each month, analyzing alerts to suggest smart grouping automation based on tags. Transforming each recommendation into a rule is a breeze—just a single click with Now Assist lets you review, test, and activate them effortlessly. Dive in and explore this game-changing feature today!
- Poactive grouping recommendations are now accessible on the Alert Automation > Group page.
- Changed
- Fixed
- Removed
- Event Management plugin
- Australia Family Release