0
2.5.1
Australia, Zurich
Standalone Application
The TSOM Event Management Connectors application integrates external network assurance systems with ServiceNow TSOM, ingesting alarms, events, and topology data. Incoming information is normalized, correlated, and fed into your existing ServiceNow workflows for greater service visibility and streamlined incident management.
- Cisco Meraki events and metrics
- Fortinet events and metrics
- Metric Recovery mechanism
New
- Provides a full Nokia MPN Pull Connector for Fault Management (FM) and Performance Management (PM)
- Introduces a KPI Formula Engine with Excel import support for formula definitions
- Supports configurable CI names and KPI nodes for Nokia MPN
- Detects stale alarms using the alarmClearedTime field mapping
- Binds CIs via the EventFieldMapping extension point across vendors
Fixed
- Adds missing roles for KPI definitions and network service instances
Changed
- Updates localization and translation strings
Installs automatically with TSOM Core.