0
2.0.0
Australia Patch 2, Australia Patch 1
Generative AI
End-to-end AI automation, intelligent orchestration, and expert AI specialists driving measurable outcomes.
The following generative AI skills are included for Prime tier customers:
- Security Exposure 360 - Ask plain-language questions and get grounded answers about exposure across all types of security findings — for analysts, remediation owners, and security leaders alike.
- Remediation Assistance - Help your analysts find potential preferred solutions from third-party vendors for the vulnerabilities on your assets.
- Approver Recommendation - Streamline the approval process for exception change and false positive requests with on-demand analysis of risk and business impact.
- Create custom API connectors with the SPC Setup Connector skill for use in the Security Posture Control workspace with the Connector builder framework module. Note: Security Posture Control and its supported applications are required for this generative AI feature.
- Security Exposure Management (SEM) Important Insights - Surface AI-generated, high-impact insights directly in the SEM Findings view to help teams quickly prioritize remediation and notify affected groups.
- Vulnerable Item Deduplication - Use a generative AI skill to identify and surface duplicate vulnerable items that are imported by your vulnerability scanners.
- Retrieve VR Data - Ask questions in natural language to retrieve vulnerability and exposure data across legacy systems and Security Exposure Management.
- Agentic AI exposure assessment - Assess exposure to known and CISA-listed vulnerabilities, identify affected assets, understand business impact, and create watch topics.
- Remediation & SLA visibility - Monitor remediation progress, SLA compliance, and missed targets by severity, team, and asset type.
New:
The Security Exposure 360 agentic workflow brings AI-powered exposure analysis to USEM. Users can now ask questions in plain language and get answers grounded in their own ServiceNow data — across all types of findings within USEM.
Required plugins and products:
- Now Assist for Platform Prime v1.1.0
- USEM Advanced v2.0.0