0
1.0.2
Australia Patch 3, Australia Patch 1
Generative AI
Workplace Service Delivery - Prime is the AI native tier of the ServiceNow® Workplace Service Delivery platform, designed for customers who want a full Workplace management solution. Capture and track real estate, create space scenarios, and execute moves to manage the workspace from an end-to-end perspective, all within a single system, all within the ServiceNow platform.
- All Workplace Service Delivery - Advanced features
- Get insights on space utilization data, supporting Facility leaders to optimize their spaces and their usage.
- Manage Temporary Space Closures handles emergency maintenance requests and reschedules meetings in affected areas to minimize disruption
- Cleaning Schedule Optimization analyzes space usage and increases or decreases Workplace Cases based on it.
The release notes of the related plugins can be viewed on the respective plugin's release notes.
- Requires ServiceNow Australia release or later
- Required plugins:
- Now Assist for Workplace Service Delivery (WSD)
- AI Agents for Workplace Service Delivery
- Related Workplace Service Delivery plugins enabling the AI capabilities
- The System Admin (admin) role is required to install the application.